Retail Assistant Manager - adidas Outlet Store
Three stripes and you're in!
The adidas Outlet Store is where our customers go for top adidas footwear, apparel and accessories at great values.
adidas is hiring for a Retail Assistant Manager opportunity in our store in Carlsbad, CA. We are always looking for record-breaking team players who share our passion for the customers we serve, for sport and love for the brand! We are hiring Retail Assistant Managers for our adidas Outlet stores.
As an adidas Retail Assistant Manager you are a senior level manager with responsibility for generating the highest possible sales volume through leadership of the retail sales associates and team leaders. Poised to be a future Store Manager, this position allows maximum skill development in people leadership, supervising, communication at multiple levels in the organization, goal setting, and problem solving and coaching. As an ambassador of the adidas brand you will be authentic, inspire, be honest and committed.
Primary Responsibilities: - Ensure that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in alignment with growth objectives; 3) overseeing the daily operation of the store and assuring compliance with policy and procedure
- Oversee coverage of selling floor to drive sales and deliver an outstanding shopping experience; maintain desired utilization of hours through review of schedules, productivity measurement and selling functions; has authority to move staff to ensure adequate coverage on the selling floor
- Evaluate employees' performance on a day to day basis and uses scheduled performance reviews with the goal of improving employee performance by identifying problem areas with employees and taking appropriate action with the employee to remedy; reinforcing strong areas and addressing career development; identifying associates for management bench
- Observe and assess associate behavior and ensure it supports sales and customer service performance expectations through training, coaching and counseling; address poor performance in partnership with Store Manager and HR Manager
- Partner with Store Manager to oversee the sourcing, recruiting and selection of qualified candidates to fill key positions, reduce turnover and establish and maintain a bench for future talent needs
- Lead by example; setting the right example and having actions that speak louder than words; modeling world-class customer service, sales performance, sports-performance product knowledge and a winning attitude; celebrate performance successes
- Development of merchandising, advertising and promotional programs
- Sharpen skills by establishing development goals with manager, on the job training, utilizing internal and external training programs; work towards the goal of obtaining a store manager position
Qualifications:
- A passion for, and knowledge of sports apparel & footwear
- Associate's degree (AA) or equivalent from two-year college or technical school and six months to one year related experience and/or training; or equivalent combination of education and experience preferred
- Experience leading & motivating retail teams and proven track record of exceptional customer service strongly preferred
- Driven to deliver superior service by exceeding customer expectations
- Demonstrated ability to develop relationships with customers and co-workers
- Demonstrated leadership skills, success in empowering and developing a team
- Ability to plan and execute strategies and achieve goals
- Able to work well as a team player in a fast-paced, energetic environment
- Be a self-starter and use good judgment in all situations
- Presents a professional image in appearance, words and actions
- Excellent verbal, written English and interpersonal communication skills
- Flexible to be scheduled in support of high traffic retail hours (evenings and weekends)
We invite you to join our team and come represent the three stripes! adidas offers growth opportunity, flexible work arrangements, competitive pay and benefits and an employee discount at all adidas stores. The above information has been designed to indicate the general nature and level of work performed by employees within this career opportunity. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. We are an equal opportunity employer.
Adidas' founder, Adi Dassler, was inspired by a single idea when he made his first shoes, at the age of just 20, to provide every athlete with the best footwear for his or her respective discipline. And 85 years later, we have almost 16,000 employees worldwide who put this same passion and commitment to innovation into each concept, component, process and product we produce.
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