Retail Team Leader - adidas Heritage Store Three stripes and you're in! adidas is hiring for Retail Team Leader opportunities in Chicago, IL. We are always looking for record-breaking team players who share our passion for the customers we serve, for sport style and love for the brand! We are hiring Retail Team Leaders for our adidas Heritage stores. As an adidas Team Leader you will act as a team captain, supporting Retail Sales Associates to achieve their goals though goal setting, encouragement and coaching. The Retail Team Leader focuses on improving team performance by assessing the team's strengths and weaknesses and developing a plan for addressing any needed changes. You will boost team-spirit and individual commitment to achieve record-breaking sales goals. As an ambassador of the adidas brand you will be authentic, inspire, be honest and committed. Primary Responsibilities: - Partner with store management team to support a record-breaking Retail Sales team, encouraging a winning-attitude and enabling the team to break sales goals and achieve a world-class level of customer service
- Apply your creative energy towards merchandizing apparel, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales
- Learn the adidas retail management tools and utilize these to attract top performers, promote a high level of momentum, and achieve the optimal results and growth of the team
- Conduct one-on-one and/or small group training presentations for Sales Associates on sports-performance product knowledge, store activities, and established policies and procedures
- Provide award-winning customer service; build lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise, and remind them of upcoming events; when mistakes occur take responsibility and correct them
- Support store operational activities including product ticketing, shipping/receiving, product flow, floor change-outs, sales/markdowns and store up-keep
- Use selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals; use these techniques to train other employees
Qualifications: - A passion for, and knowledge of sports style apparel & footwear
- High school diploma or general education degree (GED); and three to six months retail experience and/or training; or equivalent combination of education and experience
- Experience leading & motivating retail teams and proven track record of exceptional customer service strongly preferred
- An eye for merchandizing design and desire to take risks to showcase product in creative, innovative ways
- Driven to deliver superior service by exceeding customer expectations
- Demonstrated ability to develop relationships with customers and co-workers
- Able to work well as a team player in a fast-paced, energetic environment
- Proven ability to plan, set and achieve goals
- Strong organizational and follow-up skills
- Presents a professional image in appearance, words and actions
- Be a self-starter and use good judgment in all situations
- Excellent verbal, written English and interpersonal communication skills
- Open availability and flexibility to work nights, weekends, store openings and closings to meet the needs of the business
We invite you to join our team and come represent the three stripes! adidas offers growth opportunity, flexible work arrangements, competitive pay and benefits and an employee discount at all adidas stores. The above information has been designed to indicate the general nature and level of work performed by employees within this career opportunity. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. We are an equal opportunity employer. Adidas' founder, Adi Dassler, was inspired by a single idea when he made his first shoes, at the age of just 20, to provide every athlete with the best footwear for his or her respective discipline. And 85 years later, we have almost 16,000 employees worldwide who put this same passion and commitment to innovation into each concept, component, process and product we produce.
|
